Tired of fighting a company that won’t listen?

You’ve returned it. You’ve explained it. You’ve sent email after email—and they still won’t sort it. Tell SORTED what happened and paste their replies. We’ll help keep the case organised, work out what to say next and recognise when it may be time to escalate. You don’t have to work out every next step alone.

What do you need help with?

⚡Energy complaintsBilling problems, incorrect charges, poor service or supplier disputes.Get help → 📱Mobile & broadbandContract, coverage, cancellation, router or service complaints.Get help → 🛠️Builder or tradespersonPoor workmanship, delays, unfinished jobs or payment disputes.Get help → 🚗Garage & car repairRepair problems, unexpected costs or work that has gone wrong.Get help → 📦Refund or faulty productFaulty goods, refused refunds, missing orders or delivery trouble.Get help → 🅿️Parking ticketUnderstand a PCN and prepare a clear, evidence-led challenge.Get help →

Different problem? SORTED can still help you get started →

How SORTED works

Founding offer: one complete case for £9.99, available to the first 100 customers. Use your private case workspace for 90 days or up to 40 AI messages.

1. Tell us what happened

Answer a few simple questions about your problem, what happened and what you want the company to do.

2. SORTED analyses your case

It builds the timeline, identifies missing information and useful evidence, and helps work out the appropriate next step.

3. Get your action pack

Receive your personalised complaint, evidence checklist and clear action plan in one place.

4. They’ve replied?

Paste the company’s response. SORTED remembers the case history, helps prepare your next reply and recognises when repeated attempts may need escalation.

One SORTED Case — £9.99 founding offer

Included: guided case assessment; personalised questions; timeline building; evidence checklist; analysis of up to three relevant photos or screenshots; complaint or email drafting; practical next steps; company-reply analysis; follow-up responses; and escalation wording for a formal complaint, ADR or an ombudsman where appropriate. When finished, you can permanently delete the saved case and disable its access link.

SORTED provides AI-assisted consumer information and complaint support. It is not a law firm and does not replace advice from a solicitor or regulated professional.

Ready to get it SORTED?

Secure checkout · One complete case · No subscription

Got a problem? Get it Sorted. · Problem. Plan. Sorted.